We suggest scheduling your appointments at SimplYou Day Spa
at least one week in advance for weekdays and two weeks in advance for Saturdays. We require a payment equal to half of the total services when totaling $100 or more unless you are redeeming a gift certificate.
Confirming and Cancellation
As a courtesy to all our clients, we will call to confirm your appointment the day before your scheduled time. Cancellations must be made 24 hours prior to the appointment time. Missing an appointment or canceling an appointment within 24 hours will result in a $10 per hour fee or deduction from the value of the gift certificate.
Payment Method and Refunds
Day Spa accepts cash, checks, Visa, MasterCard, American Express, and Discover. Payment is due at the time services are rendered. All sales are final. Gift certificates are non-refundable.
Gift certificates may be purchased for any of our services and products or in dollar amount increments. If you are the recipient of a gift certificate, please bring the certificate with you to your scheduled appointment. Gift certificates are non-refundable.
When to Arrive
We recommend arriving 15 minutes prior to your service to relax and fill out a brief intake form. Arriving late will simply limit the time of your treatment. Your treatment will end on time so that the next guest is not delayed.
Our services do not include gratuities. If you feel you have received excellent service and wish to give a gratuity, you may do so at your discretion. 15-20% is customary.
Sound of Serenity
To maintain a peaceful atmosphere, we ask that you turn off cell phones while experiencing our spa.
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SimplYou Day Spa is a locally owned and operated business.